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Community navigators

A service to provide support for the older members of our village called Community Navigators has been launched. 

The Care Network Community Navigator Project points the way to local community activities and to statutory and voluntary organisations, so that all older people can find something which suits them.

Project Aims

To maintain and improve the health and well being of older people in Cambridgeshire by:

Informing people about and referring them to relevant activities and services
Helping people overcome barriers to make use of relevant activities and services.
Identifying where more activities and services are needed and working with local people to provide these.
Targeting people at risk of poor health and well being.

Examples could included:
A local friendship club, lunch club or activity group
Modifications to home or mobility aids
Financial health check to maximise income
A community car scheme for a lift to activities and appointments
Help at Home to support through an illness or with a one off task.

If local people tell them that their community needs something extra, they will work with them to try to ensure that it happens.

Q: Can I or someone I know use the Community Navigator scheme?
A: Yes, we are ready and waiting and would love to hear from you. Get in touch with your local Navigator Co-ordinator; you'll find details at the end of the information.

Q: Will I have to pay to use this service?
A: No, the service is completely free so please help us spread the word about this exciting new project.

Q: Where can I find my local Navigator?
A: Local Navigators hold regular sessions in public places such as the local library or church hall, or can arrange to meet you in your own home.

Q: Can I help?
A: Yes, we are looking for people all over Cambridgeshire, who like to chat, have fun and meet others, to become Community Navigators in their local areas. Training and expenses will be provided and we hope you will get real satisfaction from introducing people to activities and services which will make a real difference to their well-being. Contact details to follow.

Q: Can my organisation or employer help?
A: Yes, If your already work with older people than we would like to ensure you have the best possible knowledge of opportunities available to them. We can give you free training to widen your knowledge and help you show that you go the extra mile for your clients.

Some other services offered by Community Navigators -
For three weeks after a hospital stay, or illness at home (to help avoid a hospital admission) we can help to:
Check you are OK
Fetch a prescription
Collect shopping
Just have a chat
Arrange other services eg: meals on wheels, public and voluntary services, mobile warden schemes and a range of other community groups.

We can also offer help with one off tasks for short periods, not just after illness, such as:
Changing a light bulb
Taking curtains down for a wash
Emptying contents of high cupboards
Clearing area before repairs
Resetting timers
Occasional accompanied shopping
Posting letters
Helping to fill in a form

If what you need is not listed - do ask!

The help arranged is given by volunteers, who offer their time freely. All staff and volunteers are fully trained by Care Network, Cambridgeshire and police (CRB) checked. They carry an ID badge. They do not visit unannounced, to protect your safety.
We expect to help with short-term requests as a rule. Regular help may sometimes be offered, if there is no other help available, and we have a volunteer free. In those cases, we will try to arrange for the same volunteer to visit each time.

For South Cambridgeshire - Broadway House, 149-151 St Neots Road, Hardwick, CB23 7QJ, southcambs.navigators@care-network.org.uk. Call 01954 212100 or 07436 808627.

Care Network Cambridgeshire is a charity serving residents of Cambridgeshire and adjoining areas since 1986. Our services are offered free, funded by grants from various sources and increasingly by local donors and fund-raising activities.


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